1. Scope of Policy
This FAQ applies to Moderngablellc online store sales of furniture and home products, including related accessories, to customers within the United States.
By browsing or placing an order, customers agree to comply with this policy and related terms.
2. Order Processing & Shipping
All orders will be processed and prepared for shipment within 1–3 business days after payment confirmation.
Shipping is carried out using reliable carriers such as UPS, FedEx, or USPS to ensure timely delivery.
3. Shipping Fee Policy
Orders of $99 or more qualify for free shipping.
Orders under $99 require a shipping fee of $8.
Shipping fees include transportation and packaging costs and are managed by Moderngablellc.
4. Sales tax will be calculated at checkout
Order Cost Components
The total order amount consists of:
Product Price: The price of each item as listed on the product page (Taxes are calculated and added at checkout).
Shipping Fee: Calculated based on the order amount and displayed at checkout.
All costs are shown in USD and clearly listed before placing an order, ensuring customers are fully aware of the total payment required.
5. Delivery Confirmation
Upon receiving the product, customers should check the packaging and product condition.
If there is any damage during shipping or missing parts, please contact customer service immediately.
6. 14-Day Return Policy
Customers may request a return and refund within 14 days of receiving the product if they are not satisfied.
No reason is required, but products must meet the return conditions. Please refer to the detailed Return policy for more information.
7. Return Conditions
Returned products must be in new condition. Products must not be damaged, contaminated, or impair resale.
All original packaging, accessories, and manuals must be included.
8. Return Shipping Fee
Return shipping is covered by Moderngablellc and prepaid shipping labels will be provided.
Customers may use prepaid shipping labels or the designated logistics company to return products, ensuring smooth completion of the return.
9. Exchange Policy
Customers may request an exchange within 14 days of receipt.
Exchanged products must meet the return conditions: new condition, no damage or contamination.
Please refer to the detailed Exchange policy for more information.
10. Refund Method & Timing
Refunds will be returned to the original payment method.
Refunds are processed within 2 business days after receiving the returned product.
11. 2-Year Warranty
Moderngablellc provides a 2-year limited warranty covering manufacturing defects and material issues.
If problems occur within the warranty period, contact customer service for repair or replacement support.
12. Customer Inquiries
For questions about returns, exchanges, or other procedures, customers may contact customer service via:
Phone: +1 (813) 891-7694
Email: info@moderngablellc.com
Assistance is provided during 24 business hours.
13. Store Information
Company Name: MODERN GABLE LLC
Address: 1643 SAND HOLLOW LANE, VALRICO, FL 33594, United States
EIN: 33-2991695
Phone: +1 (813) 891-7694
Email: info@moderngablellc.com
Business Hours: Monday to Friday, 8:00 – 18:00(Eastern Time)
Email Response Commitment: Replies within 24 business hours